hibet's commitment to responsible play
Keep entertainment enjoyable — set your own limits with hibet's tools and support, and stay safe at all times.
Gaming is for entertainment, not stress
hibet believes that online betting and casino should be a fully enjoyable experience. We understand that uncontrolled gaming can cause problems for some players. That is why we have built tools and guidelines into our platform to help you stay in control at all times.
Our policy is clear — hibet is for players aged 21 and above only. Age verification is an essential part of our account registration process. Participation by minors is strictly prohibited.
Your tools for staying in control
On the hibet platform, you decide how and how much you play.
Deposit Limit
Set your own limit on how much you deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately. If you want to increase the limit, a waiting period applies — this stops you from depositing more in the heat of the moment.
Time-Out Feature
Need a short break? Activating a time-out will completely pause betting on your account for anywhere from 24 hours to 30 days. It is a chance to step back, reflect, and clear your head before returning.
Self-Exclusion
If you feel that gaming is having a negative impact on your life, choose self-exclusion. This lets you fully deactivate your account for 6 months or more. Any attempt to open a new account during a self-exclusion period will be rejected.
Session Timer
You can see exactly how long you have been playing. Set a session time limit in advance — when time is up, your account will automatically alert you. Long sessions affect concentration and judgment, so taking breaks is important.
Betting History
A detailed history of every transaction and bet is stored in your account. Review your spending regularly. This helps you understand where your money is going and whether you are staying within your budget.
24/7 Support
Our support team is always available for any questions or help with responsible gaming — in Bengali and English via live chat or email. You are not alone.
21+ age requirement
The minimum age to participate on hibet is 21. This is not just a rule — it is our responsibility. Protecting minors is our top priority.
If someone you know — especially a minor — may have access to your device, use parental control software. Do not share your account login details with anyone.
If you suspect that a minor has used your account, notify us immediately at [email protected].
Age verification steps
- Provide a national identity card or proof of age document when opening an account
- Deposit and withdrawal features are restricted before verification is complete
- Re-verification may be requested at any time in cases of doubt
- Providing false information will result in permanent account closure
Warning signs of problematic gaming
If you notice any of the following in yourself, seek help — it takes courage to do so.
- Feeling a constant urge to keep betting in order to recover lost money
- Spending more than your set gaming budget and being unable to stop yourself
- Hiding your gaming from family or friends
- Your work, studies, or relationships are suffering because of gaming
- Your sleep, eating, or daily routine is being disrupted
- Taking on debt or spending your savings to fund gaming
- Feeling restless or stressed when you are not gaming
Tips for safe play
Set a budget before you start
Decide how much you are willing to spend before you play. Once that amount is gone, stop for the day — win or lose.
Keep a clear head
Do not bet when you are angry, upset, or under the influence of alcohol. Making decisions with a calm mind gives the best results.
Keep track of time
Watch the clock. Set a time limit for yourself and stick to it. Long sessions often lead to greater losses.
Treat winnings as a possibility
Winning is not guaranteed — it is just a chance. Think of what you spend as the cost of entertainment, not an investment.
Minimum deposit and withdrawal limits
To support responsible gaming at hibet, we have set clear financial limits. The minimum deposit across all payment methods (bKash, Nagad, Rocket, Upay, and bank transfer) is ৳300. The minimum withdrawal amount is ৳1,000 and is generally processed within 1 hour.
Playing regularly with smaller amounts is far safer than placing large single bets. Setting your own deposit limit reduces the risk of a sudden large loss. This feature is accessible directly from your account settings.
Support is here for you
If you feel that gaming is causing problems for you or someone close to you, do not hesitate to contact us. hibet's support team is available 24 hours a day, 7 days a week in Bengali and English via live chat and email.
Whether you want to activate self-exclusion or a time-out, have questions about deposit limits, or simply want to talk — we are here for any reason.
24/7 instant response — speak to us in Bengali
Common questions about responsible gaming
Play safe, stay happy
Enjoy all of hibet's games and betting options — responsibly and within your own limits.